Refund and Cancellation Policy
Merchandise can be returned for a refund for a period of 14 days from receipt of your package.
Please keep all packaging materials for at least 14 days should you decide to return your order.
The refund is subject to a 20% restocking fee, and the cost of shipping the merchandise being returned is the responsibility of the customer.
We are not responsible for personal data or items left in returned merchandise.
If for any reason you would like to return your order, call (02) 8311 9043 to obtain a return authorization number (RMA). Put the RMA number on the shipping box and return to , Sydney, NSW 2000. Items must be in 'like new' condition upon return and upon inspection, a refund will be issued if applicable. Please allow 7-10 for the refund to post to the account.
NOTE: If your credit card or bank is NOT denominated in Australian dollars, a currency conversion fee will be added at the time of check out or on your next financial statement. For additional questions click here
OR call PayPal Australian Customer Support: 1-800-073-263. If paying by credit/debit card, which is denominated in AUS, your financial institution may charge an International Processing Fee.